Mediator Profiles
- Photo
- Name
- Dennis W Boyce
- First Name
- Dennis
- Last Name
- Boyce
- Metropolitan Area
- Chicago
- State
- IL
- Industries Served
- Advertising/Media, Consumer Products /CPG, Construction, Healthcare, Manufacturing, Pharmaceutical, Retail, Technology
- Expertise
- Executive Management, General Business, International Business, Internet/IT, Marketing, Project Management, Sales
- Associations
- License or Certification
- Mediator
- Business Background
- Forty-five years in total: thirty years culminating as VP & Client Partner in SBI Razorfish, providing business services for a wide range of industries in the USA and Europe, These were followed by fifteen years at senior marketing executive level in two Fortune 50 companies. Adjunct Professor of Digital Marketing: University of Wisconsin; DePaul University.
- College or University
- University of Aston (UK); Cranfield School of Management (UK)
- Degrees
- BS Behavioral Science, MBA
- Biography
Forty five years ago, Dennis Boyce’s first job was to help employers and employees at underperforming companies understand how an investment in training would lead to a win-win outcome. From that junior management assignment in the UK, to having responsibility for multi-million budgets at the VP level for Fortune 100 companies in the US, much of Dennis’ work has had the same theme, which is grounded in his Behavioral Science and business education: the most successful outcomes are based upon a realistic understanding of competing interests and the participation of all stakeholders.
By following this approach, Dennis has achieved success for a variety of US companies, including Motorola, Amoco, Bosch and Cardinal Health, and for quasi-government organizations in the UK, Sweden and India. His work has included realigning participants’ roles and revising processes for a leading multinational pharmaceutical company, so that the time-to-market of new drugs could be reduced, and addressing the tough decisions presented by the transition from a family-owned business to an employee-owned company in the US commercial construction industry.
Also, Dennis has helped businesses navigate the challenges and conflicts facing legacy industries confronted with the “Digital Revolution”. For example, Dennis assisted executives, employees, suppliers and customers, of a major US retailer to embrace updated work practices by helping them focus on the future rather than the past, and to encourage and support collaboration.
Having spent a career helping businesses manage stressful transitions, Dennis is known for being calm and supportive while assisting parties in conflict to better understand their own and other’s positions. Over the course of his career, Dennis has used these personal attributes, along with his facilitation and creative problem-solving skills, to help people and groups move forward from uncertainty towards a predictable and acceptable outcome.
- Testimonials
“Dennis provides thoughtful, fact-based leadership. As my Senior Director, I would give Dennis the most intricate problems, knowing that he would apply methodical processes to break down the project into actionable steps. He was most effective in developing new approaches to previously unseen scenarios by defining the challenge, implementing a discovery process, on-boarding stakeholders and rolling out an implementation plan. His approach is collaborative and engaging, which encourages people to work with him as a partner.”
Chicago, Illinois
“Having worked with Dennis for over 10 years, I have witnessed firsthand his ability to successfully navigate complex business environments. For example, he successfully steered the company through a major and traumatic acquisition, yet managed to remain attuned to the needs of his own staff while working with new company executives, vendors, and customers. What makes Dennis effective is his thorough research, application of his experience, and his focus on achieving win-win outcomes. Dennis is a calming presence in a room or on a call but is firm in his resolve.“
Chicago, Illinois
“Over the course of my years working with Dennis, I was thankful to observe and learn a great deal from him. The expertise that made the biggest impact on me was his ability to openly communicate and find common ground across the various stakeholders in complex business situations and mediate between them. For example, working through a major restructuring in one of the largest retailers in the US required Dennis to interact with a seemingly endless number of teams and individuals on a daily basis. Not only did this require intimate knowledge of each participant’s purpose, it also required high emotional intelligence to empathize with those individuals. This was one of the most enlightening lessons I learned from Dennis: that your ability to understand what drives other players can help tremendously towards getting your goals accomplished.”
Chicago, Illinois